The recently concluded Enterprise Connect 2024 event served as a platform for Microsoft to unveil its latest innovations in business communication and collaboration tools. As
https://youtu.be/NUcpBCFWxAE Authored by: Juanita Coley Guest Interview: Chris Crosby Hey there, WFM folks! Welcome back to another episode of Tipsy Thursdays, where we talk about
In a groundbreaking move unveiled at Enterprise Connect 2024, Five9, renowned provider of the Intelligent CX Platform, has announced the launch of their newest offering:
https://youtu.be/9GLkcA94e7M Authored by: Juanita Coley Guest Interview: Tony Knight Hey there, WFM folks, and welcome back to another episode of Tipsy Thursdays where we talk
Authored by: Juanita Coley Guest Interview: Frank Smith Hey there, WFM folks, and welcome back to another episode of Tipsy Thursdays where we talk everything
Authored by: Juanita Coley Guest Interview: Umar Tariq Hey there, WFM folks! Welcome back to Tipsy Thursdays, where we talk everything about WFM, EX and CX!
If you’ve been around the call center space for any length of time, Avaya is a name you’re likely very familiar with. I remember years
https://youtu.be/GSXVc21QGvw Authored by: Juanita Coley Guest Interview: Chafik Abdellaoui Hey there, WFM folks! Welcome back to another exciting edition of Tipsy Thursdays, your go-to source
https://youtu.be/gUINSnvYt9k Authored by: Juanita Coley Guest Interview: Derrick Staton Hey there, WFM folks, and welcome back to another episode of Tipsy Thursdays where we talk
https://youtu.be/AYVWwa_pGxQ Authored by: Juanita Coley Guest Interview: Mark Williams Hey there, WFM folks! Welcome to another edition of Tipsy Thursdays, where we talk everything about
https://youtu.be/hZlE2s3lwng Authored by: Juanita Coley Guest Interview: Manoj Bhatia Hey there, WFM folks! Welcome to another edition of Tipsy Thursdays, where we talk everything about
Authored by: Juanita Coley Guest Interview: Dan Smitley Hey there, WFM folks! Welcome to another edition of Tipsy Thursday blog! Today, we’re diving into the
