Your Contact Center
Needs a SOLID Foundation

Let our experience be the ROCK you build on

Who is Solid Rock Consulting?

We are WFO / WFM consultants with more than 50+ years of in-field experience at your service

Solid Rock Consulting is a privately held, Workforce Management (WFM) and Workforce Optimization (WFO) consulting firm founded in 2012. We provide proven WFM and WFO strategies to transform our clients’ organizations to achieve peak efficiency.

Clients engage us from the private, public, and not-for-profit sectors to identify their highest-value opportunities, address their most critical challenges, and transform their Contact Center operations.

Organizing Data

How Can We Help You?

Starting a call center or looking to improve? We can help.


We'd love to hear from you


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150 3rd St SW Ste 200 Winter Haven, FL 33880