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Are you getting full user adoption out of your Technology?
SOLID ROCK Consulting can help! Get Started below.

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Verint Solution Training

We are well trained with expert level proficiency in the wide range of Verint WFO suite of products along with many others. Our experience spans application design, consulting, configuration, and training. Our vast background of configurations gives us real life, best practice, and hands-on working knowledge of the WFO platform resulting in greater user adoption.  

Take our FREE technology audit to assess your current tech solutions. Allow us to give you a complimentary evaluation  to determine how well you are leveraging your existing WFO solution.  

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WFM & WFO Discipline Training

Our focuses on Workforce Optimization and engagement to include Quality Assurance and Performance Management.


Current statistics show that there are currently 15 million contact center employees. By 2022, that number is expected to increase by %15and reach 1.8 million. Shouldn’t your contact center be prepared with top tier training competencies to stand out in this growing industry? Our contact provide up to date best practices, proven technology strategies, and interactive learning.

Our Training and Development services have been crafted to focus on two of the most critical pillars for company acceleration.

That is the discipline of Work Force Management and the integration of Work Force Optimization solutions.