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Affiliate Agreement

This Affiliate Agreement ("Agreement") contains the complete terms and conditions between us, Solid Rock Consulting, llc. (“solid Rock Consulting”) and you, regarding your application to and participation in, the Solid Rock Consulting Affiliate Program (the “Affiliate Program”) as an affiliate of Solid Rock Consulting (an “Affiliate”), and the establishment of links from your website to our website, www.solidrockco.net.

BY SUBMITTING AN APPLICATION TO JOIN OR BY PARTICIPATING IN THE AFFILIATE PROGRAM, YOU ARE CONFIRMING THAT YOU HAVE READ THIS AGREEMENT AND THAT YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.​

1. Definitions

"Affiliate" shall mean the business, individual, or entity applying to or participating in the Affiliate Program, or that displays Solid Rock Consulting’s Products and Services and/or promotions on its website, or other means, using an affiliate tracking code in exchange for receiving a commission from Solid Rock Consulting for sales and referrals directly resulting from such display.

“Affiliate Platform” shall mean a third party platform used by Solid Rock Consulting to track Affiliate performance, including referrals and commissions earned through the Affiliate Program.

"Affiliate Site" shall mean the Affiliate's website that displays Solid Rock Consultings Products and Services and/or promotions.

"Commission Fees" shall mean the amount you will be paid for each Qualified Action by a Referred Customer that you refer to Solid Rock Consulting, subject to the Commission Threshold and pursuant to the terms of this Agreement.

“Commission Threshold” shall mean the amount of Commission Fees an Affiliate must accrue prior to receiving a payment from Solid Rock Consulting.

“Qualified Action” shall mean a Qualified Purchase and/or Qualified Referral.

"Qualified Purchase" shall mean a sale of Solid Rock Consulting Products and Services by Solid Rock Consulting to a paying Referred Customer that is not excluded under Section 7.

“Qualified Referral” shall mean a Referred Customer that is not excluded under Section 7.

"Referred Customer" shall mean each new and unique customer referred from Affiliate through a Link (as defined in Section 3) that provides valid account information and, in the case of a Referred Customer that makes a Qualified Purchase, billing information.

2. Enrollment in the Affiliate Program

  1. To begin the enrollment process, you must submit a completed Affiliate Program Signup Form. The Signup Form can be found at https://www.solidrockco.net/affilate-program-apply

  2. We will evaluate your application and notify you of your acceptance or rejection in a timely manner. We may reject your application if we determine (in our sole discretion) that your website or promotional method is not suitable for the Affiliate Program for any reason, including, but not limited to, its inclusion of content that is, in our opinion, unlawful or otherwise violates our policies. 

​3. Promotion of Our Affiliate Relationship

  1. Use of Links. If you qualify and agree to participate as an Affiliate, we will make a variety of graphic and textual links available to you (each referred to herein as a "Link" or collectively, as the "Links"). The Links will serve to identify your website as a member of the Affiliate Program and will establish a link from your website or e-mail to Solid Rock Consulting’s  website. You agree to cooperate fully with us in order to establish and maintain such Links. You further agree that your use of the Links must be in compliance with this Agreement at all times. Solid Rock Consulting may modify the Links from time to time in its sole discretion. You will not use graphic or textual images (indicating a Link) or text messages to promote Solid Rock Consulting that are not approved in advance by Solid Rock Consulting. 

4. FTC Endorsement Compliance

  1. It is the intent of Solid Rock Consulting to treat all of our customers fairly. Accordingly, we require all Solid Rock Consulting Affiliates to comply with applicable laws, regulations and guidelines concerning advertising and marketing, including without limitation, the Federal Trade Commission (FTC) Endorsement Guides, which require that material connections between advertisers and endorsers be disclosed. This means that all Affiliate Sites (e.g. directories, review/rating websites, blogs, and other websites) and any email or collateral that provide an endorsement or assessment of Solid Rock Consulting Products and Services must prominently disclose the fact that you receive compensation for Referred Customers.

  2. For more information and suggestions about how to comply with these guidelines, please visit our page entitled "Affiliate Disclosure Requirements and Examples." Please note that this page is only intended to provide guidance. It does not purport to provide legal advice and it does not guarantee that you'll be in compliance with FTC regulations should you follow the suggestions presented. You are advised to seek and obtain your own legal advice on how these rules apply to your website or other promotional activities for which you receive compensation.

  3. Solid Rock Consulting reserves the right to withhold Commission Fees and cancel the affiliate relationship with you should we determine, at our sole discretion, that you are not in compliance with the previously mentioned guide or other FTC regulations or guides that we deem relevant.

5. Data Security

In addition to the obligations set forth in Section 4 (FTC Endorsement Compliance), Affiliate shall comply with all applicable data protection laws regarding the transmission of data exported to or from the United States or the country in which Affiliate resides, including without limitation, the General Data Protection Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”). Affiliate, as a controller under the GDPR, shall also implement appropriate technical measures to ensure a level of security appropriate to the risk, taking into account the nature, scope, context, and purpose of processing any personal data. Affiliate agrees to promptly assist Solid Rock Consulting in complying with any data subject rights request under the GDPR that Solid Rock Consulting may receive from any individuals referred to Solid Rock Consulting by Affiliate. ​

6. Order Processing

Solid Rock Consulting will process orders placed by Referred Customers who follow the Links from an Affiliate Site or other promotion run by Affiliate to Solid Rock Consulting. We reserve the right, in our sole discretion, to reject orders that do not comply with certain requirements that we may establish from time to time. All aspects of order processing and fulfillment for Referred Customers, including Solid Rock Consulting services, cancellation, processing, refunds and payment processing will be our responsibility. We will track the Qualified Actions generated by your Affiliate Site and will make this information available to you through the Affiliate Platforms. To permit accurate tracking, reporting, and commission accrual, you must ensure that the Links between your website and our website are properly formatted.

7. Commission Determination; Qualified Actions

  1. Commissions will be calculated based on the commission rates stated on the Solid Rock Consulting website for each Qualified Action (as defined herein). A “Qualified Action” does NOT include the following:

    1. A purchase or trial by a Referred Customer that has transferred from any Solid Rock Consulting partner or entity that is owned by, owns, or is under common ownership with Solid Rock Consulting.

    2. A purchase by a Referred Customer that is not up to date on its payments or is subject to a refund, referral, or other program.

    3. A purchase or trial that was completed prior to the Affiliate joining the Affiliate Program or was not tracked properly through an Affiliate Link.

    4. A purchase or trial by a Referred Customer that has not been in good standing for a period of at least thirty (30) days.

    5. A purchase or trial referred by an Affiliate that has an excessive cancellation rate as determined in Solid Rock Consulting sole discretion.

    6. A purchase by a Referred Customer if the Referred Customer was offered or received coupons, refunds, credits or discounts from the Affiliate, unless otherwise approved in writing by Solid Rock Consulting.

  2. Solid Rock Consulting reserves the right to withhold payment of initial Commissions Fees to Affiliates who are new to the Affiliate Program, or who have commissions that are potentially fraudulent as determined by Solid Rock Consulting in its sole discretion, to determine the legitimacy and cancellation rates of Referred Customers.

  3. Solid Rock Consulting reserves the right to suspend the payment of Commission Fees at any time and indefinitely, if it suspects fraud or other improper activity or a potential breach of any of the terms of this Agreement by the Affiliate or a Referred Customer. Solid Rock Consulting reserves the right to deduct from Affiliate's current and future Commission Fees any and all Commission Fees corresponding to any fraudulent, questionable, and cancelled purchases. If no subsequent Commission Fee is due and owing, Solid Rock Consulting will send Affiliate a bill for the balance of such refunded purchase upon termination of the program or termination of the Referred Customer.

  4. Solid Rock Consulting reserves the right to immediately cancel or withhold for later review any Commission Fee that fails to meet the criteria of a “Qualified Action.” Affiliate is responsible for monitoring the payment, denial, and withholding of Commission Fees; Solid Rock Consulting is not obligated to actively notify Affiliates of the status of Commission Fees. If Affiliate has a question about a Commission Fee that has been cancelled or withheld, Affiliate has thirty (30) days from the day the payment would have been due to contact Solid Rock Consulting to request that payment of the Commission Fee be investigated. Any changes to decisions about cancelled or withheld Commission Fees are strictly made in Solid Rock Consulting sole discretion.

  5. Commissions for any Referred Customer who is associated with any Solid Rock Consulting Solution Provider, Franchise, Technology & Software, Association or other reseller, referral or other program may not be considered a Qualified Action. In other words, you may not receive double commissions or compensation.

  6. In the event that the Referred Customers that are referred to Solid Rock Consulting by an Affiliate are determined to have an excessive cancellation rate, as determined by Solid Rock Consulting in its sole discretion, Solid Rock Consulting reserves the right to withhold or decline pending and future Commission Fees to such Affiliate.

  7. Any attempt by an Affiliate to manipulate, falsify or inflate Referred Customers, Qualified Actions, or Commission Fees to intentionally defraud Solid Rock Consulting or any violation of the terms of this Agreement constitutes immediate grounds for Solid Rock Consulting to terminate the Affiliates participation in the Affiliate Program and will result in the forfeiture of any Commission Fees due to the Affiliate.

8. Commission Payments

  1. Subject to the terms of this Agreement and to the terms of any agreement you have entered into with your Affiliate Platform, commissions will be calculated according to the specified percentage or dollar amount set forth in the commission report in your affiliate console for each Qualified Action that accrues during the period for which such commission fee is being calculated.

  2. Commission Fees will be processed approximately thirty (30) days after the end of the month or other period in which they accrue. Solid Rock Consulting will only compensate you for Qualified Actions made in accordance with this Agreement.

  3. Commission Fees shall be paid based on the current information in your Affiliate profile. You are required to notify us promptly of any change in your address by updating your profile information in the Affiliate console. You are responsible for informing your Affiliate Platform of your desired payment form/type. You can update or change your desired payment method at any time by updating your affiliate profile located in the affiliate console. Any changes to your desired payment method may take up to two payout cycles to take effect.

  4. Depending on your Affiliate Platform, you may be subject to a minimum or maximum payment amount. All such minimum and maximum payment amounts are governed by the agreement you enter into with your Affiliate Platform.

  5. PayPal payments will only be reissued within one hundred and twenty (120) days of the original issue date in the case of an incorrect PayPal address or refusal from PayPal to accept a payment.

  6. It is solely your responsibility to provide your Affiliate Platform with accurate tax and payment information that is necessary to issue a Commission Fee to you. If your Affiliate Platform does not receive the necessary tax or payment information within ninety (90) days of a Qualified Action which would otherwise trigger Commission Fees, the applicable commissions shall not accrue and no Commission Fees will be owed with respect to such Qualified Action.

  7. Each Affiliate is required to submit a W8/W9 tax form before any Commission Fees shall accrue. You are responsible for the payment of all taxes related to the commissions you receive under this Agreement. In compliance with U.S. tax laws, your Affiliate Platform will issue a Form 1099 to Affiliates whose earnings meet or exceed the applicable threshold.

9. Reports of Qualified Actions

You may log into your affiliate console to review your click through and potential Qualified Action statistics on a daily basis. The potential Qualified Actions shown in this report have not been reviewed to confirm they meet all criteria for Qualified Actions. As such, Commission Fees may not be issued for all Referred Customers that appear in the affiliate console.

10. Obligations Regarding Your Affiliate Site

  1. You are solely responsible for the development, operation, and maintenance of your Affiliate Site and for all materials that appear on your Affiliate Site. Such responsibilities include, but are not limited to, the technical operation of your Affiliate Site and all related equipment; creating and posting product reviews, descriptions, and references on your Affiliate Site and linking those descriptions to our website; the accuracy of materials posted on your Affiliate Site (including, but not limited to, all materials related to Solid Rock Consulting Products and Services); ensuring that materials posted on your Affiliate Site do not violate or infringe upon the rights of any third party and are not libelous or otherwise illegal. We disclaim all liability and responsibility for such matters.

  2. We have the right in our sole discretion to monitor signups through your Affiliate Site from time to time to determine if you are in compliance with the terms of this Agreement. If you are not in compliance we may terminate your participation in the Affiliate Program effective immediately.

11. Solid Rock Consulting Responsibilities

We will provide all of the information necessary for you to make Links from your Affiliate Site to our site. Solid Rock Consulting will be solely responsible for order processing (including payment processing, cancellations, and refunds) for orders for Solid Rock Consulting Products and Services placed by a Referred Customer following a Link from your Affiliate Site, for tracking the volume and amount of Qualified Actions generated by your Affiliate Site, and for providing information to Affiliates regarding Qualified Action statistics. Solid Rock Consulting will be solely responsible for all order processing, including but not limited to payment processing, cancellations, refunds and related Solid Rock Consulting service.

12. Policies and Pricing

Referred Customers who buy Solid Rock Consulting Products and Services through our affiliate network are deemed to be Solid Rock Consulting Customers. Solid Rock Consulting’s Website and Products Terms and Conditions of Use, rules, policies, and operating procedures will apply to customers who purchase Solid Rock Consulting Products and Services. We may change our policies, pricing, and operating procedures at any time. ​

13. E-mails and Publicity

You may only send emails containing a Solid Rock Consulting affiliate link and or a message regarding Solid Rock Consulting or Solid Rock Consulting Affiliate Program to people who have previously consented to receiving such communications from you. Your failure to abide by this Section 13, the CAN-SPAM Act of 2003, Canada’s Anti-Spam Legislation, S.C. 2010, c.23, our Anti-Spam Policy, and all applicable laws relating to email communications, in any manner, will be deemed a material breach of this Agreement by you and will result in the forfeiture by you of any and all rights you may have to any commissions and the termination of your participation in the Affiliate Program. Further, if your account has excessive clicks in a very short period of time as determined by Solid Rock Consulting in its sole discretion, the Affiliate relationship may be terminated.

14. Licenses and Use of Solid Rock Consulting Logo.

  1. Subject to the limitations set forth in Section 3 above and otherwise in this Agreement, we grant you a non-exclusive, non-transferable, revocable license to (i) access our website through the Links solely in accordance with the terms of this Agreement and (ii) solely in connection with such Links, to use the Solid Rock Consulting name and logo and similar identifying material provided by us (collectively, the "Licensed Materials"), for the sole purpose of selling Solid Rock Consulting Products and Services on your Affiliate Site and as approved in advance by us. You may not alter, modify, or change the Licensed Materials in any way. You are only entitled to use the Licensed Materials while you are an Affiliate in good standing and in compliance with all of the terms of this Agreement.

  2. You shall not use the Licensed Materials for any purposes other than selling Solid Rock Consulting Products and Services, without first submitting a sample to us and obtaining the express prior written consent of Solid Rock Consulting in each instance. You shall not use the Licensed Materials in any manner that is disparaging or that otherwise portrays Solid Rock Consulting or anySolid Rock Consulting employee or representative in a negative light. We reserve all of our rights in the Licensed Materials and your license to use such material is limited to the manner described herein. We may revoke your license at any time, by giving you written notice. If not previously revoked, this license shall immediately terminate upon the termination of your participation in the Affiliate Program.

  3. You grant to us a non-exclusive license to utilize your name, title, trademarks, and logos (the "Affiliate Trademarks") in any advertisement or other materials used to promote Solid Rock Consulting and the Affiliate Program, provided thatSolid Rock Consulting use of the Affiliate Trademarks is not required and is at its sole discretion. This license shall terminate upon the termination of your participation in the Affiliate Program.

15. Term and Termination

  1. The term of this Agreement will begin upon our acceptance of your Affiliate Program application and will end when terminated by either party (the “Term”). Either party may terminate this Agreement at any time, with or without cause.

  2. You are only eligible to earn Commission Fees on Qualified Actions occurring during the Term. Commission Fees earned prior to the date of termination will be eligible for commissions only if the orders for the related Solid Rock Consulting Products and Services are not cancelled within 30 days and comply with all of the terms of this Agreement. We may withhold your final payment of Commission Fees for a reasonable time to ensure that all Qualified Actions are valid and payment from Referred Customers are legitimate as determined by Solid Rock Consulting in its sole discretion.

  3. Any Affiliate who violates this Agreement, or any applicable law will immediately forfeit any right to any and all accrued, but not yet received, Commission Fees and will be immediately removed from the Affiliate Program.

  4. Solid Rock Consulting reserves the right to remove an Affiliate from the Affiliate Program, and to terminate or suspend this Agreement, at any time for any reason, in Solid Rock Consulting sole discretion.

16. Modification

We may modify this Agreement at any time in our sole discretion; provided that the change shall solely apply to events occurring after the date on which you accept and agree to such modifications unless you otherwise agree herein. Such modifications shall take effect when posted on our website. Modifications may include, but are not limited to, changes in the scope of available Commission Fees, commission amounts or percentages, payment procedures, Commission Fee payment schedules, and Affiliate Program rules. If any modification is unacceptable to you, your only recourse is to terminate this agreement, in which event you shall be entitled to your rights under the unmodified Agreement prior to the date of the applicable modification. Your continued participation in the Affiliate Program following our posting of any modification on our website will constitute binding acceptance of the change.

17. Disclaimers

We make no express or implied warranties or representations with respect to the Affiliate Program or any Solid Rock Consulting Products and Services sold through the Affiliate Program (including, without limitation, WARRANTIES OF FITNESS, ERCHANTABILITY, NON-INFRINGEMENT, OR ANY IMPLIED WARRANTIES ARISING OUT OF COURSE OF PERFORMANCE, DEALING, OR TRADE USAGE). In addition, we make no representation that the operation of our website will be uninterrupted or error free, and we will not be liable for the consequences of any interruptions or errors, including the tracking of information concerning Referred Customers during any period of interruption.

18. Relationship of Parties

You and Solid Rock Consulting are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your Affiliate Site or otherwise, that contradicts anything in this section.

19. Representations and Warranties

You hereby represent and warrant to us as follows:

  1. You have reviewed and understand this Agreement and agree to be bound by its terms.

  2. our acceptance of this Agreement and participation in the Affiliate Program will not violate (i) any provision of law, rule, or regulation to which you are subject, (ii) any order, judgment, or decree applicable to you or binding upon your assets or properties, (iii) any provision of your by-laws or certificate of incorporation, or (iv) any agreement or other instrument applicable to you or binding upon your assets or properties.

  3. You are the sole and exclusive owner of the Affiliate Trademarks and have the power to grant to Solid Rock Consulting the license to use such marks in the manner contemplated herein, and such grant will not (i) breach, conflict with, or constitute a default under any agreement or other instrument applicable to you or binding upon your assets or properties, or (ii) infringe upon any trademark, trade name, service mark, copyright, or other proprietary right of any third person or entity.

  4. You are not required to obtain consent, approval, or authorization of, or exemption by, or filing with, any governmental authority or any third party in connection with your entrance into this Agreement.

  5. There is no pending or threatened claim, action, or proceeding against you, or any affiliate of yours with respect to the Affiliate Trademarks, and, to the best of your knowledge, there is no basis for any such claim, action, or proceeding.

  6. During the Term, you will not include in your Affiliate Site content that is, in our opinion, unlawful, harmful, threatening, defamatory, obscene, harassing, racially, ethically, or otherwise objectionable or are in violation of our Terms and Conditions or Acceptable Use Policy.

  7. You are at least eighteen (18) years of age.

  8. Each Referred Customer is valid, genuine, and unique and meets the criteria of a Qualified Action for generating a Commission Fee as provided in this Agreement.

 

20. Limitation of Liability

WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF REVENUE, PROFITS, OR DATA, ARISING IN CONNECTION WITH THIS AGREEMENT OR THE AFFILIATE PROGRAM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, OUR AGGREGATE LIABILITY ARISING WITH RESPECT TO THIS AGREEMENT AND THE AFFILIATE PROGRAM WILL NOT EXCEED THE TOTAL COMMISSIONS PAID OR PAYABLE TO YOU UNDER THIS AGREEMENT DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.

21. Indemnification

You hereby agree to indemnify and hold harmless Solid Rock Consulting and its subsidiaries and affiliates, and their directors, officers, employees, agents, shareholders, partners, members, and other owners, against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) (any or all of the foregoing hereinafter referred to as "Losses") insofar as such Losses (or actions in respect thereof) arise out of or are based on (i) any claim that our use of the Affiliate Trademarks infringes on any trademark, trade name, service mark, copyright, license, intellectual property, or other proprietary right of any third party, (ii) any misrepresentation of a representation or warranty or breach of a covenant and agreement made by you herein, or (iii) any claim related to your Affiliate Site, including, without limitation, its development, operation, maintenance and content therein not attributable to us.

22. Confidentiality

Each of the parties hereto agrees that all information including, without limitation, the terms of this Agreement, business and financial information, Solid Rock Consulting and vendor lists, and pricing and sales information, shall remain strictly confidential and shall not be utilized for any purpose outside the terms of this Agreement except and solely to the extent that any such information is (a) already lawfully known to or independently developed by the receiving party, (b) disclosed in published materials, (c) generally known to the public, or (d) lawfully obtained from any third party any obligation of confidentiality to the discloser hereunder. Notwithstanding the foregoing, each party is hereby authorized to deliver a copy of any such information (a) to any person pursuant to a valid subpoena or order issued by any court or administrative agency of competent jurisdiction, (b) to its accountants, attorneys, or other agents on a confidential basis, and (c) otherwise as required by applicable law, rule, regulation, or legal process including, without limitation, the Securities Exchange Act of 1933, as amended, and the rules and regulations promulgated thereunder, and the Securities Exchange Act of 1934, as amended, and the rules and regulations promulgated thereunder.

23. Independent Investigation

You understand that we may at any time (directly or indirectly) solicit Solid Rock Consulting relationships on terms that may differ from those contained in this Agreement. We may also solicit relationships with entities that operate websites that are similar to or compete with your Affiliate Site. You have independently evaluated the desirability of participating in the Solid Rock Consulting Affiliate Program and are not relying on any representation, guarantee, or statement other than as set forth in this Agreement.

24. Miscellaneous

  1. Governing Law. The laws of the Commonwealth of Florida will govern this Agreement, without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in the federal or state courts located in Orlando, Florida and you irrevocably consent to the jurisdiction of such courts.

  2. Assignment. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns.

  3. Waiver. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such a provision or any other provision of this Agreement.

Last modified on June 17, 2019

© 2023 
Designed By Solid Rock Consulting

150 3rd St SW Ste 200

Winter Haven, FL 33880

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