ABOUT SOLID ROCK
Solid Rock Consulting is a privately held, Workforce Management (WFM) and Workforce Optimization (WFO) consulting firm founded in 2012. We provide proven WFM and WFO strategies to transform our clients’ organizations to achieve peak efficiency.
Clients engage us from the private, public, and not-for-profit sectors to identify their highest-value opportunities, address their most critical challenges, and transform their Contact Center operations.